May Blitz Alberta Depot Winners

Thank you to all those who participated in the QMS Blitz last week (May 27 – May 31). Your assistance in helping to improve the container database is much appreciated!

The Winners of the $100 Tim Horton’s gift cards are Ability Bottle Depot, Bea Fisher Enterprises, Saddle Lake Bottle Depot (Frankie’s Bottle Depot) and Springbank Bottle Depot.

We ask that you continue to send in QMS tickets whenever you can. Beginning this month, the BCMB is once again providing a $50 gift card prize drawn each month from depots which have submit QMS ticket(s).

Depots will continue to receive one draw entry for every ticket noting images for a registered beverage container sent to the BCMB through QMS. As well Depots can receive one draw entry for every ticket noting images for an unregistered container sent to the BCMB through the QMS (the best images are where the information is clear and legible). To access the QMS, go to: bcmb.zendesk.com .

Depots can view registered beverage containers through the following BCMB Portal link: portal.bcmb.ab.ca/products

Depots can view unregistered beverage containers through the following BCMB Portal link: portal.bcmb.ab.ca/unregisteredproducts

If you have any questions, please direct them to Melissa Malin at 780-424-3193 x234 or 1-888-424-7671 or by email mmalin@bcmb.ab.ca .

Sandra Pinheiro
May 20, 2019 – Holiday Communication

Re: May 20, 2019 - Holiday

Please be advised that ABCRC’s processing centers will be closed and no carrier services will be available on Monday, May 20, 2019. Depot loads received and approved from May 15 - 16 will require one additional day for processing and will be deposited on Wednesday, May 22, 2019.

Rural Depots please adjust the scheduling of your pick-up requirements directly with your carrier.

City Depots please submit your load requests for May 21, 2019, by 9:30 am on May 19, 2019.

Processing centers and carrier services will resume operations as normal on Tuesday, May 21, 2019 

Sincerely,
Colin Carter
VP, Operations
ABCRC

Sandra Pinheiro
ABCRC Holiday & Payment Schedule - April 2019

RE: April Holiday Payment Schedule

Depot Operator,

Please be advised that ABCRC’s processing centers will be closed and no carrier services will be available on Friday, April 19 for the holidays.

Our EFT payment schedule will be adjusted as follows:

  • Loads received and approved from April 12 – 15 will be paid on Thursday, April 18, 2019

  • Loads received and approved from April 16 – 17 will be paid on Tuesday, April 23, 2019

  • Loads received and approved from April 18 – 23 will be paid on Friday, April 26, 2019

Carrier service will resume April 20, 2019, and ABCRC’s processing centers will re-open April 20, 2019, at 8:00 am.

Sincerely,
Colin Carter
VP, Operations
ABCRC

Sandra Pinheiro
Spring Shipping Container Inventory Reporting

Improving the effectiveness and efficiency of the beverage container return system in Alberta, including the management of shipping containers, is a priority for our industry. As you are aware, there is a provision in the Service Agreement that Depots must complete a bi-annual inventory of all shipping containers when asked to be ABCRC. The agreement identifies March 31, 2019 as the next target date to complete this requirement.

ABCRC, in collaboration with the ABDA, has made the shipping container inventory reporting process available to you electronically through an online reporting form distributed through Survey Monkey.

To know more about, please click here.

Sandra Pinheiro
New Industry Service Agreement between BDL and Depots

As presented at the 2019 BCMB Regional Meetings, the BCMB is pleased to report the approval of a Service Agreement between the Alberta Beer Container Corporation (ABCC) and Alberta Bottle Depot Association (ABDA). The Service Agreement became effective on February 1, 2019 and can be found on the BCMB website at https://www.bcmb.ab.ca/about/governing-documents/. This agreement is applicable to all Universal and Class D Depots. Please take some time to review this Agreement.

The Service Agreement represents the terms and conditions of handling, sorting and shipping containers between Brewers Distributor Ltd (BDL) and depots. This Service Agreement was negotiated between representatives of ABCC, who represent BDL, and the Alberta Bottle Depot Association (ABDA), who represent depots.

If you have questions regarding this notice, please contact the BCMB at 1-888-424-7671 and ask to speak with a member of the BCMB Compliance team. For your reference, all previous Depot notices can be found on the BCMB website at https://www.bcmb.ab.ca/depot-owners-operators/depot-notices/.

Sandra Pinheiro
Theft of Vehicle and Containers from Depot in Calgary

Attn: Depot Network:

The BCMB has been notified of the theft of a white Ford one-ton cube van containing a large quantity of assorted bottle drive containers from a Depot in north Calgary. The theft occurred late Saturday or early Sunday morning.

Please remain attentive to any customers returning unusually large volumes of materials. This product may soon appear at your Depot, particularly if you are in the Calgary area.

Should you have reason to believe that this product has arrived at your Depot, have the customer fill out the Container Validation Request (CVR) form (attached), do not pay for these containers, and contact the BCMB immediately at 1-888-424-7671.

If the customer remains unwilling to fill out the form and wishes to leave with the product they may do so but please make note of the encounter and notify the BCMB.

Please contact me if you have any questions.

Regards,

Brent Campbell

Manager, Compliance

BCMB

bcampbell@bcmb.ab.ca

403.200.2329

Laura Nelson
ABCRC St. Albert update

Please be advised that ABCRC's email, phone and fax capacity has been restored for depots serviced by our Edmonton (now St. Albert) processing center. You and your staff may resume normal communication activities. Pick up services for Depot's in Edmonton will resume as scheduled on Monday March 4, 2019.

If you have any questions or concerns please contact:

Vince Moroz (Operations Manager)
780 – 777 – 3760
vmoroz@abcrc.com

or

Colin Carter (VP Operations)
403-816-1204
ccarter@abcrc.com


Thank you for your understanding and cooperation during this transition.

Sandra Pinheiro
ABCRC Edmonton moving to a new location

ABCRC will be transitioning our Edmonton processing functions into a single facility between Friday March 1, 2019 thru Monday March 4, 2019.

During this period, our Edmonton staff will not have regular access to email and our phone system will be offline. Once our phone and email functionality has been restored, a notice will be provided to the depot network and regular communications can resume. Transmission of eR-Bills will be not be impacted by the outage.


If your depot has an issue or concern during this outage please contact:


Vince Moroz (Operations Manager)
780 – 777 – 3760
vmoroz@abcrc.com

or

Colin Carter (VP Operations)
403-816-1204
ccarter@abcrc.com

 

The address of our new facility is:
14 Richardson Drive
St. Albert, AB
T8N 7W4


There will be no pick up service for Edmonton City Depots starting Friday, March 1, 2019 at 12 PM until Monday, March 4, 2019. This means that booking for Monday March 4, 2019 pick-up will occur on Friday March 1, 2019. Additional shipping containers are available if your depot would like additional inventory during this outage.


Scheduling and Pick-ups for Alberta Rural Depots and any Calgary Depots will be unaffected, please follow normal practices.


Once ABCRC has moved and is in the new building, processing and service pick-ups will resume. Our goal is to be back to normal operations as soon as possible.


Thank you for your patience and understanding.

Sincerely,
Colin Carter
VP, Operations
ABCRC

Sandra Pinheiro
February 18, 2019 - Holiday Communication

Re: February 18, 2019, Holiday

Please be advised that ABCRC’s processing centers will be closed and no carrier services will be available on Monday, February 18, 2019. Depot loads received and approved from February 13 – 14 will require one additional day for processing and will be deposited on February 20, 2019.

Rural Depots please adjust the scheduling of your pick up requirements directly with your carrier.

City Depots please submit your load requests for February 19, 2019, by 9:30 am on February 17, 2019.

Carrier service will resume February 19, 2019, and ABCRC’s processing centers will re-open February 19, 2019, at 6:00 am for Edmonton and 8:00 am for Calgary.

Sincerely,
Colin Carter
VP, Operations
ABCRC

Sandra Pinheiro
Theft of Containers from GP Brewing

Attention Depot Operators and Staff,

The Beverage Container Management Board (BCMB) received notification from one of the Grande Prairie area Depots that GP Brewing called to inform them of the theft of 14,800 of their Mercury Strong aluminum cans. These containers have never contained a beverage so they are clean and do not have tops/are not sealed.

Please be aware that these non-deposit bearing containers could be brought into your Depot (especially if you are in Grande Prairie or the surrounding area). If you suspect that these containers have arrived at your Depot, fill out the CVR form on the quality monitoring system and do not pay for these containers. Please quarantine the containers at your Depot – do not provide a refund to the customer and do not ship the containers to ABCRC unless advised by the BCMB. Be sure to document how many bags/containers were left and provide the customer with the BCMB phone number so they know who to contact should they have questions.

If the customer is unwilling to provide any information and wishes to leave with the product they may do so but please make note of the encounter and notify the BCMB. You may also contact local authorities to report a description of the customer, their vehicle, etc as they will likely have an open file.

Sandra Pinheiro
Compliance Frameworks

On November 7, 2018, the Beverage Container Management Board (BCMB) Board of Directors approved a series of new and updated By-laws. With the introduction of the Depot By-law and the Fee By-law on February 1, 2019, the BCMB will begin implementing new compliance frameworks.

To have access to the entire document please click here.

Sandra Pinheiro
Holiday Schedule - December 25, 26 & January 1

RE: Holiday Schedule – December 25, 26 and January 1st

Depot Operator,

Please be advised that ABCRC’s processing centers will be closed and no carrier services will be available from December 25th to December 26th, 2018 and January 1st, 2019

Rural Depots please adjust the scheduling of your pick up requirements directly with your carrier.

City Depots please submit your load requests for December 27, 2018 by 9:30am on December 24, 2018. For January 2nd, 2019 please submit your load requests by 9:30am on December 31st, 2018.

Processing centers and carrier services will resume operations on Thursday December 27, 2018 and on January 2nd for the New Year.


Sincerely,
Colin Carter
VP Operations

Sandra Pinheiro
Suspected Out of Province Containers – Lloydminster and Surrounding Areas

Attn: Depot Operators and Staff

The Beverage Container Management Board (BCMB) received notification from a Central Alberta Depot that two males in their 40’s or 50’s attempted to return a couple bags of containers that were flattened/squished that are suspected to be mostly American containers. The customers got upset when told that the American containers would not be accepted for refund as they claim they had paid deposit in the States. They said they would try another Depot instead even after the deposit system was explained to them. The males drove a Silver or Gold SUV with Alberta license plate. When asked to complete a Container Validation Request (CVR) form, the customer declined, took containers back and left.

Please be aware that these containers could be brought into your Depot in the near future (especially if you are in close proximity to the Lloydminster area). If you suspect that these containers have arrived at your Depot, request that the individual fill out the CVR form and do not pay for these containers. Please quarantine the containers at your Depot – do not provide a refund to the customer and do not ship the containers to ABCRC until advised by the BCMB. Be sure to provide the customer with the BCMB phone number so they know who to contact regarding these containers.

If the customer remains unwilling to fill out the form and wishes to leave with the product they may do so but please make note of the encounter and notify the BCMB.

Laura Nelson
Spike in Overnight Thefts from Trailers

Attention Depot Operators and Staff,

The Beverage Container Management Board (BCMB) received notification from one of the Southern Alberta Depots that they have recently had an increase in overnight thefts from their trailers while they are positioned on their loading dock.

The BCMB would like to remind all Depots to ensure that shipping supplies and beverage containers are stored in compliance with section 4.5 of the Beverage Container Depot Operation and Administration By-law:

“A Depot must have a secure, indoor storage area for the storage of beverage containers and shipping containers supplied by the collection system agent…”

In this case, it seems that storage on the trailer is not enough of a deterrent to theft. The Depot has advised that they will be enhancing their theft prevention devices and that others in this area may wish to do the same. If you are situated in this region, you may want to take extra precautions.

If a theft should occur, please ensure that after notifying local authorities you also contact the BCMB to advise us of the incident. We will send a notification out to the Depot network to let them know a theft has occurred in their region and to follow CVR processes if potentially stolen material arrives at their Depot.

Sandra Pinheiro
2018 ABCRC Holiday Payment Schedule - Revised

Please note that the following Holiday payment schedule has been revised since November 2018. Please refer to the table below for a list of the updated batch and payment dates:

Load Reconciled Batch Date EFT Deposit Date

  • December 14-18, 2018 December 19, 2018 December 21, 2018

  • December 19-20, 2018 December 21, 2018 December 24, 2018

  • December 21-23, 2018 December 24, 2018 December 28, 2018

  • December 24-27, 2018 December 28, 2018 December 31, 2018

  • December 28-30, 2018 December 31, 2018 January 2, 2019

  • Dec 31, 2018 - Jan 1, 2019 January 2, 2019 January 4, 2019

Thank you for your understanding

Sandra Pinheiro
Suspected Out of Province Containers – Lloydminster and Surrounding Areas

Attention Depot Operators and Staff,

The Beverage Container Management Board (BCMB) received notification from a Central Alberta Depot that a couple in their late 40’s to early 50’s attempted to bring in a large load of containers from Quebec. The female had red hair and the male had a toque and glasses on, was loud spoken with a French accent. The containers were brought to the depot in large black garbage bags consisting of mostly 0-lL Clear PET and Neilson Milk Cartons. The couple drove a white Honda Truck with Alberta license plate BMY 6878. When asked to complete a Container Validation Request (CVR) form, the customer declined, took the out of province material back and left.

Please be aware that these containers could be brought into your Depot in the near future (especially if you are in close proximity to the Lloydminster area). If you suspect that these containers have arrived at your Depot, request that the individual fill out the CVR form and do not pay for these containers. Please quarantine the containers at your Depot – do not provide a refund to the customer and do not ship the containers to ABCRC until advised by the BCMB. Be sure to provide the customer with the BCMB phone number so they know who to contact regarding these containers.

If the customer remains unwilling to fill out the form and wishes to leave with the product they may do so but please make note of the encounter and notify the BCMB.

Laura Nelson
Suspected Out of Province Containers – Taber and Surrounding Areas

Attention Depot Operators and Staff,

The Beverage Container Management Board (BCMB) received notification from a Southern Alberta Depot that an older male with a red cap and grey hair attempted to bring in a large load of crushed American Bud Light cans. The load consisted of approximately 200-300 cans that were mixed in with the rest of his order. The containers were blue, there was no “Return for Refund” on the top of the can, the bar code was in the middle of the can and the UPC code did not match the registered Bud Light in the BCMB portal. He was driving a grey/brown Ford Sport Trac with Alberta license plate BNZ 5444. When asked to complete a Container Validation Request (CVR) form, the customer declined, took the out of province material back and left.

Please be aware that these containers could be brought into your Depot in the near future (especially if you are in close proximity to the Taber area). If you suspect that these containers have arrived at your Depot, request that the individual fill out the CVR form and do not pay for these containers. Please quarantine the containers at your Depot – do not provide a refund to the customer and do not ship the containers to ABCRC until advised by the BCMB. Be sure to provide the customer with the BCMB phone number so they know who to contact regarding these containers.

If the customer remains unwilling to fill out the form and wishes to leave with the product they may do so but please make note of the encounter and notify the BCMB.

Sandra Pinheiro
Fall 2018 Shipping Container Inventory

October 22, 2018

Attention: Depot Owner/Operator


Re: Fall shipping container inventory reporting


Improving the effectiveness and efficiency of the beverage container return system in Alberta, including the management of shipping containers, is a priority for our industry. As you are aware, there is a provision in the Service Agreement that Depots must complete a bi-annual inventory of all shipping containers when asked to by ABCRC. The agreement identifies September 30, 2018 as the next target date to complete this requirement, however industry partners agreed to adjust this date to October 31, 2018.

ABCRC, in collaboration with the ABDA, has made the shipping container inventory reporting process available to you electronically through an online reporting form distributed through Wufoo. In addition to hopefully saving you time from the old manual process, this new process will allow for a more accurate, streamlined system that will provide easier access for you to report your inventories, and for you to receive a copy of what was submitted. 

The information required is critical to ensure that we correctly calculate the inventory levels assigned to your Depot. A further requirement is that ABCRC is held accountable by the BCMB to ensure a sufficient volume of shipping container exist in the system.

A reminder notice and link to the survey will be sent to you October 26, 2018, however the reporting deadline will be the end of business on October 31, 2018. Once you receive the link, you may complete this inventory at any point between then and October 31, 2018 but you must indicate the date and time it was completed when you submit your inventory.

If you are unable to complete your inventory by October 31, 2018, please let us know what date your inventory will be completed.

Please review the following important dates:

October 26                         Reminder notice and link to survey sent to all Depots by ABDA

October 31                        Inventory Report due (end of business)

November 2                       ABCRC to begin contacting Depots by telephone who are delinquent in submitting their inventories.

November 9                       A QM ticket will be issued to Depots who still have not reported – elevating this to Level 2 (as per Schedule C Section3.9 of the service agreement)

November 19                     QM ticket issued to Depots who still have not reported – elevating this to Level 3 (as per Schedule C Section 3.9 service agreement)

If you have questions about this request or about completing your form please contact:

Operations Manager Northern Alberta:  Vincent Moroz: 1-780-777-3760
Operations Manager Southern Alberta:  Trevor Koley: 1-403-333-4919

Thank you for your support in making this initiative a success.

Sandra Pinheiro
Out of Province Containers

Attention Depot Operators and Staff,

The Beverage Container Management Board (BCMB) received notification from a Grande Prairie Depot that a Male from Quebec attempted to bring in a trailer full of out of province material, the trailer was being hauled by a Ford Lariat 350 with Quebec License Plate #L747830. Many of the containers had French labels, when the Depot asked if the material was from Quebec, he confirmed that it was. A Container Validation Request (CVR) was completed at the depot and the BCMB has instructed the customer that the containers are not eligible for a return in Alberta, he claims to be bringing the containers back to Quebec to be recycled.

Please be aware that these containers could be brought into your Depot in the near future (especially if you are in close proximity to the Grande Prairie area). If you suspect that these containers have arrived at your Depot, request that the individual fill out the CVR form and do not pay for these containers. Please quarantine the containers at your Depot – do not provide a refund to the customer and do not ship the containers to ABCRC until advised by the BCMB. Be sure to provide the customer with the BCMB phone number so they know who to contact regarding these containers.

If the customer remains unwilling to fill out the form and wishes to leave with the product they may do so but please make note of the encounter and notify the BCMB.

Please contact me if you have any questions.

Regards,

Ashley Banks

Compliance Officer

BCMB

abanks@bcmb.ab.ca

403.990.4189

Sandra Pinheiro