Spike in Overnight Thefts from Trailers

Attention Depot Operators and Staff,

The Beverage Container Management Board (BCMB) received notification from one of the Southern Alberta Depots that they have recently had an increase in overnight thefts from their trailers while they are positioned on their loading dock.

The BCMB would like to remind all Depots to ensure that shipping supplies and beverage containers are stored in compliance with section 4.5 of the Beverage Container Depot Operation and Administration By-law:

“A Depot must have a secure, indoor storage area for the storage of beverage containers and shipping containers supplied by the collection system agent…”

In this case, it seems that storage on the trailer is not enough of a deterrent to theft. The Depot has advised that they will be enhancing their theft prevention devices and that others in this area may wish to do the same. If you are situated in this region, you may want to take extra precautions.

If a theft should occur, please ensure that after notifying local authorities you also contact the BCMB to advise us of the incident. We will send a notification out to the Depot network to let them know a theft has occurred in their region and to follow CVR processes if potentially stolen material arrives at their Depot.

Sandra Pinheiro
2018 ABCRC Holiday Payment Schedule - Revised

Please note that the following Holiday payment schedule has been revised since November 2018. Please refer to the table below for a list of the updated batch and payment dates:

Load Reconciled Batch Date EFT Deposit Date

  • December 14-18, 2018 December 19, 2018 December 21, 2018

  • December 19-20, 2018 December 21, 2018 December 24, 2018

  • December 21-23, 2018 December 24, 2018 December 28, 2018

  • December 24-27, 2018 December 28, 2018 December 31, 2018

  • December 28-30, 2018 December 31, 2018 January 2, 2019

  • Dec 31, 2018 - Jan 1, 2019 January 2, 2019 January 4, 2019

Thank you for your understanding

Sandra Pinheiro
Suspected Out of Province Containers – Lloydminster and Surrounding Areas

Attention Depot Operators and Staff,

The Beverage Container Management Board (BCMB) received notification from a Central Alberta Depot that a couple in their late 40’s to early 50’s attempted to bring in a large load of containers from Quebec. The female had red hair and the male had a toque and glasses on, was loud spoken with a French accent. The containers were brought to the depot in large black garbage bags consisting of mostly 0-lL Clear PET and Neilson Milk Cartons. The couple drove a white Honda Truck with Alberta license plate BMY 6878. When asked to complete a Container Validation Request (CVR) form, the customer declined, took the out of province material back and left.

Please be aware that these containers could be brought into your Depot in the near future (especially if you are in close proximity to the Lloydminster area). If you suspect that these containers have arrived at your Depot, request that the individual fill out the CVR form and do not pay for these containers. Please quarantine the containers at your Depot – do not provide a refund to the customer and do not ship the containers to ABCRC until advised by the BCMB. Be sure to provide the customer with the BCMB phone number so they know who to contact regarding these containers.

If the customer remains unwilling to fill out the form and wishes to leave with the product they may do so but please make note of the encounter and notify the BCMB.

Laura Nelson
Suspected Out of Province Containers – Taber and Surrounding Areas

Attention Depot Operators and Staff,

The Beverage Container Management Board (BCMB) received notification from a Southern Alberta Depot that an older male with a red cap and grey hair attempted to bring in a large load of crushed American Bud Light cans. The load consisted of approximately 200-300 cans that were mixed in with the rest of his order. The containers were blue, there was no “Return for Refund” on the top of the can, the bar code was in the middle of the can and the UPC code did not match the registered Bud Light in the BCMB portal. He was driving a grey/brown Ford Sport Trac with Alberta license plate BNZ 5444. When asked to complete a Container Validation Request (CVR) form, the customer declined, took the out of province material back and left.

Please be aware that these containers could be brought into your Depot in the near future (especially if you are in close proximity to the Taber area). If you suspect that these containers have arrived at your Depot, request that the individual fill out the CVR form and do not pay for these containers. Please quarantine the containers at your Depot – do not provide a refund to the customer and do not ship the containers to ABCRC until advised by the BCMB. Be sure to provide the customer with the BCMB phone number so they know who to contact regarding these containers.

If the customer remains unwilling to fill out the form and wishes to leave with the product they may do so but please make note of the encounter and notify the BCMB.

Sandra Pinheiro
Fall 2018 Shipping Container Inventory

October 22, 2018

Attention: Depot Owner/Operator


Re: Fall shipping container inventory reporting


Improving the effectiveness and efficiency of the beverage container return system in Alberta, including the management of shipping containers, is a priority for our industry. As you are aware, there is a provision in the Service Agreement that Depots must complete a bi-annual inventory of all shipping containers when asked to by ABCRC. The agreement identifies September 30, 2018 as the next target date to complete this requirement, however industry partners agreed to adjust this date to October 31, 2018.

ABCRC, in collaboration with the ABDA, has made the shipping container inventory reporting process available to you electronically through an online reporting form distributed through Wufoo. In addition to hopefully saving you time from the old manual process, this new process will allow for a more accurate, streamlined system that will provide easier access for you to report your inventories, and for you to receive a copy of what was submitted. 

The information required is critical to ensure that we correctly calculate the inventory levels assigned to your Depot. A further requirement is that ABCRC is held accountable by the BCMB to ensure a sufficient volume of shipping container exist in the system.

A reminder notice and link to the survey will be sent to you October 26, 2018, however the reporting deadline will be the end of business on October 31, 2018. Once you receive the link, you may complete this inventory at any point between then and October 31, 2018 but you must indicate the date and time it was completed when you submit your inventory.

If you are unable to complete your inventory by October 31, 2018, please let us know what date your inventory will be completed.

Please review the following important dates:

October 26                         Reminder notice and link to survey sent to all Depots by ABDA

October 31                        Inventory Report due (end of business)

November 2                       ABCRC to begin contacting Depots by telephone who are delinquent in submitting their inventories.

November 9                       A QM ticket will be issued to Depots who still have not reported – elevating this to Level 2 (as per Schedule C Section3.9 of the service agreement)

November 19                     QM ticket issued to Depots who still have not reported – elevating this to Level 3 (as per Schedule C Section 3.9 service agreement)

If you have questions about this request or about completing your form please contact:

Operations Manager Northern Alberta:  Vincent Moroz: 1-780-777-3760
Operations Manager Southern Alberta:  Trevor Koley: 1-403-333-4919

Thank you for your support in making this initiative a success.

Sandra Pinheiro
Out of Province Containers

Attention Depot Operators and Staff,

The Beverage Container Management Board (BCMB) received notification from a Grande Prairie Depot that a Male from Quebec attempted to bring in a trailer full of out of province material, the trailer was being hauled by a Ford Lariat 350 with Quebec License Plate #L747830. Many of the containers had French labels, when the Depot asked if the material was from Quebec, he confirmed that it was. A Container Validation Request (CVR) was completed at the depot and the BCMB has instructed the customer that the containers are not eligible for a return in Alberta, he claims to be bringing the containers back to Quebec to be recycled.

Please be aware that these containers could be brought into your Depot in the near future (especially if you are in close proximity to the Grande Prairie area). If you suspect that these containers have arrived at your Depot, request that the individual fill out the CVR form and do not pay for these containers. Please quarantine the containers at your Depot – do not provide a refund to the customer and do not ship the containers to ABCRC until advised by the BCMB. Be sure to provide the customer with the BCMB phone number so they know who to contact regarding these containers.

If the customer remains unwilling to fill out the form and wishes to leave with the product they may do so but please make note of the encounter and notify the BCMB.

Please contact me if you have any questions.

Regards,

Ashley Banks

Compliance Officer

BCMB

abanks@bcmb.ab.ca

403.990.4189

Sandra Pinheiro
RE: Suspected Out of Province Containers

Attention Depot Operators and Staff,

The Beverage Container Management Board (BCMB) received notification from an Edmonton Depot that a female of African or Caribbean descent attempted to bring in a large load of suspected out of province material. The load consisted of approximately 500-600 PET 0-1L bottles. They were primarily clear and light blue, some were labelled with the name Revelstoke. She was driving a silver 4-door sedan with Alberta plates. When the Depot asked if the material was from BC, she confirmed that it was. When asked to complete a Container Validation Request (CVR) from, the customer declined, took the material back and left.

Please be aware that these containers could be brought into your Depot in the near future (especially if you are in close proximity to the Edmonton area). If you suspect that these containers have arrived at your Depot, request that the individual fill out the CVR form and do not pay for these containers. Please quarantine the containers at your Depot – do not provide a refund to the customer and do not ship the containers to ABCRC until advised by the BCMB. Be sure to provide the customer with the BCMB phone number so they know who to contact regarding these containers.

If the customer remains unwilling to fill out the form and wishes to leave with the product they may do so but please make note of the encounter and notify the BCMB.

Please contact me if you have any questions.

Regards,

Michelle Winmill

Compliance Officer

BCMB

mwinmill@bcmb.ab.ca

780-424-3193 ext. 229

Sandra Pinheiro
October 8, 2018 - Holiday

RE: October 8, 2018 Holiday

Depot Operator,

Please be advised that ABCRC’s processing centers will be closed and no carrier services will be available on October 8, 2018.

Depot payments batched on October 5, 2018 will require one additional day for processing and will be deposited one day later than normal.

Rural Depots please adjust the scheduling of your pick up requirements directly with your carrier.

City Depots please submit your load requests for October 9, 2018 by 9:30am on October 7, 2018.

Processing centers and carrier services will resume operations on October 9, 2018.

Sincerely,
Colin Carter
VP Operations

Sandra Pinheiro
Last Draw Winner - Congratulations GPS Container Depot Ltd.

LAST DRAW WINNER

The GPS Container Depot Ltd. has just won a lunch party for submitting images for our beverage container registrations database for the month of September 2018.

The September 2018 draw was the last draw for this contest. The BCMB would like to say a big thank you to all Alberta Depots that have sent in images, container inquiries, etc. to the BCMB through the Quality Monitoring System (QMS). The BCMB has been able to update our database and follow-up with manufacturers to ensure compliance.

The BCMB would like to encourage Alberta Depots to continue to send all container inquiries to the BCMB through the QMS.

Thanks to the efforts of your Depots, the following containers have now been registered:

• Fairlife 2% Chocolate Partly Skimmed Ultrafiltered Milk 240 mL Other Plastic UPC: 811620021821

• Fairlife 2% Partly Skimmed Ultrafiltered Milk Lactose Free 240 mL Other Plastic UPC: 811620021814

• Fairlife 2% Partly Skimmed Ultrafiltered Milk Lactose Free 1.5 L Other Plastic UPC: 811620021784

• Fairlife 2% Chocolate Partly Skimmed Ultrafiltered Milk 1.5 L Other Plastic UPC: 811620021777

• Fairlife 0% Skim Ultrafiltered Milk Lactose Free 1.5 L Other Plastic UPC: 811620021807

• Fairlife 3.25% Whole Ultrafiltered Milk Lactose Free 1.5 L Other Plastic UPC: 811620021791

• Americana Quality Nectar Guava 1 L Tetra Brik UPC: 6221011998108

• Greenland Mango 1 L Tetra Brik UPC: 6221011220629

If you have any questions, please direct them to Melissa Malin at 780-424-3193 x221 or 1-888-424-7671 or by email mmalin@bcmb.ab.ca .

Sandra Pinheiro
2018 Fall Shipping Container Cycle

As discussed at the last Industry Leadership Committee meeting (ILC) , the inventory that is scheduled for September 30, 2018 has been rescheduled for October 31, 2018.

As with all shipping container inventory cycles, you will receive a link to the shipping container inventory submission form via Wufoo once it is available. 

Sincerely,
Colin Carter
VP Operations

Sandra Pinheiro
IMPORTANT UPDATE: Converted Refillable Containers to NonRefillable Containers - RETRACTED

Please be advised that the BCMB is retracting the Depot Notices sent on Friday September 14, 2018 and Wednesday September 19, 2018 regarding Refillables Converted to Non-Refillables. The BCMB’s database previously displayed incorrect information that needed to be addressed internally. After further review, we understand that these Notices have caused some unnecessary confusion. This process will be reviewed internally to ensure this doesn’t occur again in the future.

We apologize for any inconvenience this has caused.

Please proceed with sorting these containers as you would have prior to these Notices being issued. The BCMB Portal has been revised to reflect the appropriate sorting based on the particular container type. The BCMB will deal with this registration cleanup internally so that there is minimal effect to the Depot Network going forward.

The BCMB remains committed to bringing accuracy, transparency and fairness through the Alberta Deposit System.

If you have any questions, please direct them to Melissa Malin at 780-424-3193 ext. 221 or Toll Free: 1-888-424-7671 or by email mmalin@bcmb.ab.ca .

Thank you.

Laura Nelson
Suspected Out of Province Containers, Edmonton and Surrounding Area – American Aluminum Cans

To Depot Operators and Staff,

Over the weekend, September 15, 2018, the BCMB was notified of a male customer driving a white GMC pickup truck (Alberta plate: MUS 078). The customer attempted to return a large number of suspected American aluminum cans, notably A&W and Pepsi cans, that showed fl oz rather than ml. When asked about the containers the customer became angry and left with the containers.

Please be aware that these containers could be brought into your Depot (especially if you are in the Edmonton and surrounding area). If you suspect that these containers have arrived at your Depot, fill out the Container Validation Request (CVR) form on the quality monitoring system and do not pay for these containers. Please quarantine the containers at your Depot – do not provide a refund to the customer and do not ship the containers to ABCRC until advised by the BCMB. Be sure to document how many bags/containers were left and provide the customer with the BCMB phone number so they know who to contact should they have questions.

If the customer remains unwilling to provide any information and wishes to leave with the product they may do so but please make note of the encounter and notify the BCMB.

Sandra Pinheiro
Suspected Out of Province Containers

Attention Depot Operators and Staff,


The Beverage Container Management Board (BCMB) received notification from a Lethbridge Depot that a male and female (both mid-30’s) attempted to bring in a large load of suspected out of province material. They had a white extended van with Montana license plate 31-5746B. They were attempting to return a number of water bottles that had no labels. When asked to complete a Container Validation Request (CVR) form, they refused and left with the containers.


Please be aware that these containers could be brought into your Depot in the near future (especially if you are in close proximity to the Lethbridge area). If you suspect that these containers have arrived at your Depot, request that the individual fill out the CVR form and do not pay for these containers. Please quarantine the containers at your Depot – do not provide a refund to the customer and do not ship the containers to ABCRC until advised by the BCMB. Be sure to provide the customer with the BCMB phone number so they know who to contact regarding these containers.


If the customer remains unwilling to fill out the form and wishes to leave with the product they may do so but please make note of the encounter and notify the BCMB.
Please contact me if you have any questions.


Regards,
Michelle Winmill
Compliance Officer
BCMB
mwinmill@bcmb.ab.ca
780.424.3193 ext.229

Sandra Pinheiro
Congratulations Bottle Bin Bottle Depot

Bottle Bin Bottle Depot has just won a lunch party for submitting images for our beverage container registrations database!
The Bottle Bin Bottle Depot was selected from all entries over the month of August 2018. Want to be our next winner? Read more below.
Thank you to all Depots who participated by sending in images through the Quality Monitoring System (QMS).
Thanks to the efforts of your Depots, the following containers have now been registered:
• Califia Farms Matcha Almond 295 mL PET UPC: 813636020973
• Califia Farms Better Half Original Coconut Cream & Almond 500 mL Tetra Brik UPC: 813636020959
• Flow Organic Strawberry & Rose Alkaline Spring Water 500 mL Tetra Brik UPC: 628055429579
• 59th Street Food Co. Natural Spring Water 500 mL PET UPC: 827064061002
• Sun-Rype Apple Lime Blends 250 mL Tetra Brik UPC: 057961010371
• Sun-Rype Pure Sweetened Fruit Juice Combo 250 mL Tetra Brik UPC: 057961018919
• Vortex 9.5 High pH Alkaline Water 1.5L PET UPC: 661431101508
• Nineteen02 Ginger Root and Lemongrass Kombucha 375 mL Glass UPC: 628110372000


ONLY ONE DRAW LEFT!
The Alberta Depot Draw Winner for September will be congratulated in early October 2018 as the last draw winner. Please continue to send in QMS tickets for draw entries throughout September 2018 for entries in the last draw.


Depots will continue to receive one draw entry for every registered product with images sent to the BCMB in September. Images including front and back (UPC) of the container can be submitted through the QMS (The best images are where the information is clear and legible). To access the QMS, go to:bcmb.zendesk.com .


Depots will also receive one draw entry for every unregistered product with images sent to the BCMB in September. Unregistered beverage containers can also be submitted through the QMS showing the front and back (UPC) of the container. Unregistered products will be shown on the Unregistered Tab of the BCMB’s Registration Portal: portal.bcmb.ab.ca/unregisteredproducts .

Following September 2018, please continue to send all container inquiries to the BCMB through the QMS.
If you have any questions, please direct them to Melissa Malin at 780-424-3193 x221 or 1-888-424-7671 or by email mmalin@bcmb.ab.ca .

Sandra Pinheiro
September 3, 2018 - Holiday

Depot Operator,

Please be advised that ABCRC’s processing centers will be closed and no carrier services will be available on September 3, 2018.

Depot payments batched on August 31, 2018 will require one additional day for processing and will be deposited one day later than normal.

Rural Depots please adjust the scheduling of your pick up requirements directly with your carrier.

City Depots please submit your load requests for September 4, 2018 by 9:30am on September 2, 2018.

Processing centers and carrier service will resume operations on September 4, 2018.

Sincerely,
Colin Carter
VP Operations

Sandra Pinheiro
Break and Enter in Sherwood Park

To Depot Operators and Staff,

The BCMB would like to advise that a Depot in Sherwood Park was broken into this morning, August 27, 2018. One bag of PET, 1700 containers, was taken. Local authorities have been advised of the incident. If any Depots, especially those in the Sherwood Park and Edmonton area, have a customer come in with a large amount of PET, please have the customer complete a CVR form, quarantine the material and submit it to BCMB.


If you have any questions, please direct them to Michelle Winmill  at the BCMB at 780-424-3193 ext. 229 or by email at mwinmill@bcmb.ab.ca.

Laura Nelson
ReaLemon and ReaLime Containers

ATTN: Depot Permit Holders and Staff

It has come to the attention of BCMB that Walmart has recently been charging a deposit and CRF on ReaLemon and ReaLime containers. These containers are not registered and are not part of the system. As such, they should not be accepted for a refund or shipped to the ABCRC by any Depot. For your reference, a picture of the container is below.

The BCMB Registrations Team has been in communication with Walmart to rectify this issue and Walmart is aware that we are advising customers to return the ReaLemon and ReaLime containers to the stores they were purchased from for a refund of the deposit.

If you receive any complaints from customers, please direct them to their local Walmart for a refund of the deposit or direct them to the BCMB website for more information. All notices are posted on the website at https://www.bcmb.ab.ca/depot-owners-operators/depot-notices/.

For more information please contact the BCMB offices at 1-888-424-7671

lemon.PNG
Laura Nelson
Congratulations Springbank Bottle Depot

Springbank Bottle Depot has just won a lunch party for submitting images for our beverage container registrations database!

The Springbank Bottle Depot was selected from all entries over the month of July 2018. The BCMB will draw for a winner every month. Want to be our next winner? Read more below.

Thank you to all Depots who participated by sending in images through the Quality Monitoring System (QMS).

Thanks to the efforts of your Depots, the following containers have now been registered:

  • Perrier & Juice Sparkling Peach & Cherry 330 mL Aluminum UPC: 074780333153
  • Perrier & Juice Sparkling Strawberry & Kiwi 330 mL Aluminum UPC: 074780333108
  • Fanta Pomaranczowa 1.5L PET UPC: 5449000052926
  • Muszynianka Mineral Water 1.5L PET UPC: 5901520000042
  • Cicero Beverage Co. Cherry Coconut 355 mL Glass UPC: 018207990215
  • Jasmine Foods Cocktail Nectar 1L Glass UPC: 690813111279

Want to be our next winner?

Depots will continue to receive one draw entry for every registered product with images sent to the BCMB. Images including front and back (UPC) of the container can be submitted through the QMS (The best images are where the information is clear and legible). To access the QMS, go to: bcmb.zendesk.com

Depots will also receive one draw entry for every unregistered product with images sent to the BCMB. Unregistered beverage containers can also be submitted through the QMS showing the front and back (UPC) of the container. Unregistered products will be shown on the Unregistered Tab of the BCMB’s Registration Portal: portal.bcmb.ab.ca/unregisteredproducts  

If you have any questions, please direct them to Melissa Malin at 780-424-3193 x221 or 1-888-424-7671 or by email mmalin@bcmb.ab.ca .

Laura Nelson
August 6, 2018 Holiday

RE: August 6, 2018 Holiday

Depot Operator,

Please be advised that ABCRC’s processing centers will be closed and no carrier services will be available on August 6, 2018. Depot payments batched on August 3, 2018will require one additional day for processing and will be deposited one day later than normal.

Rural Depots please adjust the scheduling of your pick up requirements directly with your carrier.
City Depots please submit your load requests for August 5, 2018 by 9:30am on August 7, 2018.

Carrier service will resume August 7, 2018 and ABCRC’s processing centers will reopen August 7, 2018 at 6:00am.

Sincerely,
Colin Carter
VP Operations

Sandra Pinheiro